We “deliver solutions” through our experienced Instructors and unique training approach.
You need Instructors that have real-world experience in the topic they are teaching. BWG Instructors are teaching you through real stories from real companies that help you further understand how to apply the knowledge in your organization.
Expertise Delivered
Our Instructors deliver their expertise through online recorded training, webinars and in-house options. Central to our training delivery approach is class participation and sharing of knowledge. All of it. The good, the bad and the ugly. Our Instructors have heard it all before and know how to respond with real solutions to real problems.
Our class participants have given us excellent ratings for our instructions due to our “been there done that” teaching approach and the ability to successfully engage class participants in a relevant and thought-provoking discussion. After the training, we are available to provide additional consulting, auditing and/or training services.
Quality Management System (QMS) Basics
Customer Focused Organization
Leadership
Involvement of People
Process Approach
System Approach
Continual Improvement
Fact-Based Decision Making
Mutually Beneficial Supplier Relationships
Internal Auditing
Auditor Skills & Conduct
Audit Planning & Preparation
Audit Performance
Audit Reporting & Follow-Up
Auditing Techniques (Process, Product, QMS Audits)
Tips & Traps
Problem-Solving
5 Step Approach
Root Cause Analysis Techniques
Implementing Corrective Actions
Implementing Preventive Actions
Follow-Up & Closure
CAR, PAR & SCAR Form Examples
Role in Continual Improvement
Supplier Performance Improvement
Supplier Auditing
Supplier Nonconformances
Supplier Corrective Action Request (SCAR)
Supplier Performance Metrics
Supplier Partnerships
ISO & Industry Standards
- ISO 9001 (Quality Management)
- AS9100 & AS9120 (Aerospace)
- ISO 14001 (Environmental)
- ISO 13485 (Medical Device)
- ISO 27001 (Information Security)
- ISO 20000-1 (Information Technology)
- ISO 17025 (Lab Certification)
- ISO 50001 (Energy)
- IATF 16949 (Automotive)
- ISO 45001 (Occupational Health & Safety)
- NIST 800-171 (Cybersecurity)
- TL9000 (Telecommunication)
- SQF (Safe Quality Food)